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Owned and operated by Outdoor Indoor Chefs, our team is ready to help with orders, product questions, or cooking inspiration.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly from the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not right with your outdoor kitchen, pizza oven, cookware, or any other purchase, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model or size?
Exchanges are handled on a case-by-case basis. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose between a gas range and a pizza oven for my outdoor setup?
It depends on how you love to cook outdoors. Gas ranges offer versatile, stovetop-style cooking for everything from sauces to searing, while pizza ovens deliver high-heat performance ideal for artisan pizzas, breads, and roasted dishes. Our team can help you decide based on your space and cooking style.
Are your outdoor kitchens designed to withstand the elements?
Our outdoor kitchen products are built with durable, weather-conscious materials designed for long-term outdoor use. We recommend reviewing each product's specifications for details on construction and care to keep your setup looking great season after season.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team replies within one business day so your project stays on track.
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Quality Craftsmanship
Every outdoor kitchen, oven, and cookware set is selected for lasting durability and performance.
30-Day Returns
Not the right fit for your kitchen? Our return policy makes the process simple and straightforward.
